Thoughtful Life Conversations: Communication in Serious Illness

Please join us live in person at MCC for this workshop from Thoughtful Life Conversations, presented in partnership with the Arizona Hospital and Healthcare Association (AZHHA) care improvement program and the Hospice and Palliative Nurses Foundation (HPNF).

Communication in Serious Illness

A 2.5-hour learning workshop for professionals in a healthcare setting

This workshop provides healthcare providers tools to have difficult conversations about goals of care by using easy-to-implement, proven communication tools and strategies.  Learn how to build rapport, give difficult news, respond to emotion, assess patient understanding, discuss prognosis, identify support systems, and elicit treatment goals to develop a plan for future care. The objectives for this 2.5-hour didactic session are to review the need for a systematic approach to having more, better and earlier conversations about patient values and priorities in serious illness, defining a population with serious illness for whom improved communication holds many benefits, applying a structured communication tool to facilitate communication in patients with serious illness, and reviewing the value of summarizing, follow up and documentation. During this highly interactive workshop, participants will have the opportunity to practice case study conversations. The target audience for the Communication in Serious Illness workshop is healthcare teams such as physicians, nurses, social workers, other healthcare providers and clergy.

2.5 CE Credits